This Privacy Policy explains how we handle the personal information that you provide to us on the Website controlled by Pinnacle Windows & Doors. This Privacy Policy does not apply to personal information collected from you offline.
How does this Privacy Policy define “personal information”?
“Personal information” means information that identifies you or could reasonably be used to identify you and which is submitted to and/or collected by Pinnacle Windows & Doors Website and maintained by Pinnacle Windows & Doors in an accessible form. Examples of personal information include your name, your postal address, and your telephone number.
How does Pinnacle Windows & Doors collect information online?
Pinnacle Windows & Doors collects information in two ways:
Personal information you submit: Pinnacle Windows & Doors collects personal information that you enter into data fields on our Website. For example, you may submit your name, postal address, e-mail address, phone number and/or other information in order to schedule service, receive information, contact our team, or respond to surveys. To protect your privacy, you should not provide any information that is not specifically requested.
Passive collection of unidentifiable information: Our Website may collect information about your visits without you actively submitting such information. This may include data via cookies, Internet tags, and web beacons. Your browser may automatically transmit information such as the URL of the site you just visited or your browser version. These technologies help us improve our site, customize content, analyze trends, and provide better service. Some features may not work without these technologies.
In what circumstances might Pinnacle Windows & Doors collect and use personal information?
We may use personal information you provide to respond to inquiries, deliver customer service, or remember your preferences. We may also use it to offer updates on products or services, invite feedback, or notify you of promotions.
Some mobile-optimized features may use your location data, which is only used to deliver specific services and is not stored.
Does Pinnacle Windows & Doors consolidate personal information?
Yes, we may combine the information you provide with other online or offline records and third-party data to enhance customer service, communication, marketing, and product development.
What choices do I have about how Pinnacle Windows & Doors collects and uses personal information about me?
You can limit the information we collect by not submitting it. Some services may require personal information. You may opt in or out of marketing lists as available.
Our Website may use tracking technologies that do not offer an opt-out function. Some browsers may allow you to limit or disable them.
To stop receiving promotional emails from Pinnacle Windows & Doors, please email us at sales@pinnaclewindowsidaho.com.
How does Pinnacle Windows & Doors use my information in advertising?
We may work with partners to show relevant ads based on your website activity. This is called interest-based or behavioral advertising. You can opt out, but you’ll still see ads—they just may not be as relevant. Opt-outs are cookie-based and browser-specific.
How does this site use Google services?
We use Google Analytics and Google advertising cookies for tracking, reporting, and remarketing. These tools help us understand visitor behavior in aggregate and allow us to deliver relevant ads on other websites based on your previous visits. The data is anonymous and cannot personally identify you.
To opt out of Google Analytics tracking, you can install the browser add-on here: https://tools.google.com/dlpage/gaoptout
Who will have access to personal information about me?
Access is restricted to trained employees and trusted third parties performing business-related services. We require confidentiality and data security from all partners.
Does Pinnacle Windows & Doors share personal information with third parties?
We do not sell your data. We may share it only as needed for joint programs, contractual services, legal obligations, or in the event of a business transfer. Contractors and third parties must adhere to confidentiality standards.
How does Pinnacle Windows & Doors protect personal information?
We use layered security controls, including fraud screening, secure servers, and access limitations, to protect your personal data.
How does Pinnacle Windows & Doors protect the privacy of children?
We do not knowingly collect data from children under 13. If you believe a child has submitted personal information, please contact us, and we will take appropriate action.
How may I correct personal information or delete it from current customer records?
You may request to update or remove your information from our records. Contact us using the methods below and specify your request.
How can I contact Pinnacle Windows & Doors?
If you have questions about your information, or if you’d like to opt out of communications or request changes to your data, please contact us via:
Website: Contact Us
Email: sales@pinnaclewindowsidaho.com
Phone: 208.901.0111
In all communications, please include the email address used, the website you visited, and a clear explanation of your request. For deletion or updates, include “Deletion Request” or “Amendment Request” in the subject line if emailing.
How will I know whether Pinnacle Windows & Doors has updated this policy?
We reserve the right to revise this Privacy Policy at any time. Updates will be posted on this page with a new effective date.
Effective Date: May 21, 2025